Privacy
Last updated: [DATE]. The fields in brackets will be filled in as soon as the matching tools are chosen — we would rather promise nothing we cannot yet keep.
What we collect
When you fill in the quote request form: your name, your company where relevant, your email address, your telephone number, your territory, the nature of your project, your timeline, how you would rather be called back and the language you would rather work in.
Any files you attach — drawings, photographs, measurements.
No bank or card details are ever asked for or collected: this site does not sell online.
Why we collect it
To answer you, prepare a quotation and follow your enquiry through as a sales file. That is the only purpose.
We neither sell nor pass on your data to third parties.
Your details go on our newsletter list only if you ask us to put them there.
Who has access to it
The sales team and the company directors.
Our customer relationship management tool: [NAME AND LOCATION OF THE CRM — to be completed once the tool is chosen]
Our email sending tool: [NAME AND LOCATION — to be completed]
Where a quotation calls for it, the manufacturer concerned — and only the technical details needed to price the job.
How long we keep it
Enquiries that go no further: [RETENTION PERIOD TO BE DEFINED] from the last exchange.
Client files: for as long as the commercial relationship lasts, then for the statutory retention period that applies.
Your rights
You may ask to see your data, to have it corrected, erased or handed over to you, and you may object to it being processed at all.
Write to [E-MAIL]. We answer within one month.
You may also lodge a complaint with the data protection authority that has jurisdiction over your territory.
Audience measurement and trackers
Measurement solution chosen: [TO BE COMPLETED]
Trackers set on your device: [TO BE COMPLETED once the solution is chosen]
No third-party advertising tracker is planned.